FAQ’s

What is K-3 Climbers?

Our team of early childhood educators has created the K-3 Climbers Tool Kit, which includes quality hands-on educational manipulatives to be used in conjunction with the monthly subscription. Each monthly subscription is built around our unique Trail Map and a fun theme. Every month is jam packed with 4 weeks of parent-child learning activities to reinforce math, reading and thinking skills. All the materials and guidance necessary to implement these activities are right at hand and are perfect for busy families. We’re confident a daily routine of one-on-one interactions will result in greater comprehension, increased retention, and a life-long habit of learning. Our Tool Kits and monthly activities are created for children ages 4-9. We have taken great care in providing engaging learning activities for Pre-K through Second grade (with third grade coming soon). You choose the Tool Kit that best matches your child’s ability level. If you would like to speak to an educational consultant regarding your decision, please contact us at [email protected].

What is included in a K-3 Climber Tool Kit and Subscription Package?

Our K-3 Climbers Tool Kits are filled with quality hands-on educational materials that support your child’s learning. Each kit contains all the materials needed in order to begin the daily learning activities without the hassle of preparing or gathering the necessary supplies. We have done all this for you! Your first month of activities will arrive within your Tool Kit. We have taken the time to organize all the activities in your K-3 Climbers binder to ease the implementation of your new daily routine of learning fun! Your subsequent month of activities will be shipped on the 20th day of the month, and will arrive shortly at your doorstep.

How does a parent integrate K-3 Climbers into their day?

The premise behind what K-3 Climbers has created is to empower parents to develop a regular routine of engagement. Our program suggests 2 daily activities which require about 10-15 minutes of time. The trail map encourages a daily routine of learning, yet offers the flexibility you need. You are in charge of this adventure with your child. We are guides on your climb.

Shipping Information

We ship within the continental US. You can expect delivery of your Tool Kit and first monthly package within 7-10 business days. Subsequent monthly subscription packages are shipped on 20th of each month. If you require shipping outside the continental US, please contact [email protected] for additional information.

Can I replace items from the Tool kit?

Please contact [email protected] to receive pricing information to replace lost or damaged items.

What happens at the end of my auto-renewing subscription?

At the end of an auto-renewing subscription term, we will send you a reminder email about your subscription’s automatic renewal. If you do not cancel your subscription before the 9th of the month your subscription will renew for the next term, as it was originally purchased. (3, 6, or 12 month term)

What is your monthly subscription cancellation policy?

A month-to-month subscription can be cancelled at any time, of which you will only pay the months that have actually shipped. (Monthly subscriptions are shipped on the 20th of each month). An automatic renewal subscription can be cancelled to ensure non-renewal; the current subscription program will continue until the purchased term is completed. A gift subscription will run through its purchased term.  If you need to cancel your subscription, please email [email protected]

What is your return policy?

Tool Kit and Subscription packages are non-returnable. Returns must be made within 30 days for a full refund. Returns must be made within 14 days after the Product shipment date for a full refund. Monthly subscriptions and gift subscriptions are ineligible for return.

How do I upgrade my Timber Tool Kit to a Ranger Tool Kit?

You can purchase the K-3 Climbers Extension Kit, our cost effective solution, to bridge your climber to the next level. Visit our Subscribe page.

Can I purchase just a subscription package for my Tool Kit?

Of course! We are happy to see you have found our Tool Kit to be valuable and would love to set you up with a new subscription package. Please visit our Subscribe page to find the subscription package that best suits your needs.

How do I purchase a K-3 Climbers subscription as a gift?

A K-3 Climbers subscription is a terrific gift to provide a love of learning! Visit our Gift page and make your gift selection: 3, 6 or 12 month subscription. We also provide the option of purchasing a gift card to be redeemed when it is most convenient for the recipient. Check out our Shop page for additional gift choices. Be sure to check “Is this a gift?” when checking out, so you can enclose a Special Note. Your Special Note will be enclosed in the first Month’s activity bundle.

How do I redeem a K-3 Climbers gift card?

Your gift card will come with a code that you can enter upon checkout.

What happens at the end of my gift subscription?

At the end of the gift subscription term, the subscription will expire. We will send you a renewal notice by email, at which time you may choose to renew the subscription through your own K-3 Climbers account.

What is included in the K-3 Traveler?

Our K-3 Traveler is designed with the busy family in mind! From the soccer field, to your favorite restaurant, our K-3 Traveler will keep your little climber occupied, happy and learning. Each drawstring backpack is filled with fun and engaging hands-on materials. With 7 different activity choices, complete with instructions, periods of waiting time become more purposeful and peaceful. Select from the age group that bests suits your little climber from our Shop tab.

What is included in your Party treat bags?

Coming Soon! K-3 Climbers take home gift bags are a unique departure from the typical party bag. Our treat bags are filled with fun hands-on materials for kids ages 4-9. Each colorful cloth bag contains 4 different activities complete with easy to follow directions. Select from one of our party themes and age levels from our Shop tab.

How do I contact K-3 Climbers?

If you have any questions or problems, please feel free to contact our support team at [email protected] Comments, suggestions and questions are always welcome and appreciated. Click here to type your message in our comment box. You can also send a testimonial or attach a picture of your own little Climber for us to post in our gallery! If your little Climber would like to send a message to Ranger, email Ranger at [email protected] He loves to receive mail.

How do I update my billing information?

Please contact us at [email protected]

How do I change my shipping address?

Please contact us at [email protected]

Image